TERMS & CONDITIONS

1. Acceptance of Terms

These Terms & Conditions (“Terms”) govern your access to and use of the GrubIQ platform, applications, and services (“Services”). By using the Services, you agree to these Terms.

If you are using the Services on behalf of an employer, you represent that you are authorized to accept these Terms on their behalf.

2. Description of Services

GrubIQ provides AI-powered tools for restaurant operations, including:

• Operational insights and automation
• Scheduling optimization
• Structured analytics from integrated systems
• Performance dashboards
• Training, messaging, and team enablement tools

Functionality may evolve over time.

3. User Accounts

Users must:

• Provide accurate information
• Maintain confidentiality of login credentials
• Comply with employer policies regarding system usage

We reserve the right to suspend or terminate accounts for misuse.

4. Customer Data

4.1 Ownership

Customers retain all rights to data they provide or connect to the platform (“Customer Data”).

4.2 Our License to Use Customer Data

You grant GrubIQ a limited, non-exclusive, worldwide license to process Customer Data solely to provide the Services, including:

• AI analysis
• Predictions and recommendations
• Maintenance, security, and improvement

We may use anonymized and aggregated data for benchmarking, research, and product enhancement.

5. Acceptable Use

Users may not:

• Attempt to access systems without authorization
• Reverse engineer, modify, or copy the platform
• Use the system for unlawful purposes
• Interfere with performance or security
• Upload malicious content

GrubIQ may enforce restrictions to maintain security and performance.

6. Integrations with Third-Party Systems

By enabling integrations (e.g., POS, scheduling, inventory, sensors), the customer authorizes GrubIQ to:

• Access and process relevant operational data
• Generate structured insights and analytics
• Maintain connectivity for service continuity

We are not responsible for failures caused by third-party systems.

7. Intellectual Property

All intellectual property in the Services—including software, algorithms, analytics models, AI capabilities, and content—is owned by GrubIQ and its licensors.

No IP rights are transferred to the user except as explicitly stated.

8. Confidentiality

Both parties agree to protect confidential information, including:

• Operational data
• Business strategies
• System configurations
• Proprietary algorithms and workflows

Standard NDA obligations apply.

9. Service Availability

We use commercially reasonable efforts to maintain uptime and availability. Planned maintenance or unavoidable outages may occur. GrubIQ is not liable for disruptions caused by:

• Internet failures
• Third-party integrations
• Customer misconfigurations
• Force majeure events

10. Disclaimers

The Services are provided “as is.” No warranty is given regarding:

• Achieving specific business results
• Error-free or uninterrupted operation
• Accuracy of predictions or recommendations

11. Limitation of Liability

To the maximum extent permitted by law:

• GrubIQ’s liability is limited to the fees paid in the preceding 12 months
• GrubIQ is not responsible for indirect, incidental, or consequential damages
• Customers are responsible for operational decisions informed by the platform

12. Termination

We may suspend or terminate access to the Services for:

• Policy violations
• Security threats
• Failure to pay (enterprise accounts)
• Discontinuation of the Service

Upon termination, we will return or delete Customer Data according to customer agreement and retention policy.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

14. Dispute Resolution

Disputes will be resolved through binding arbitration under AAA rules, with no class actions permitted.

15. Changes to the Terms

We may modify these Terms at any time. Changes will be effective when posted.